SERVICE AGREEMENT TERMS AND CONDITIONS
GENERAL SERVICES This Service Agreement ("Agreement") applies to the
purchase from FishingFoundry.com and its affiliates (collectively, "FISHINGFOUNDRY") of
all services (collectively, the "Services") selected by Customer on the
Service Order Form, incorporated by reference and attached hereto, if any.
FISHINGFOUNDRY reserves the right to modify its network and facilities used to provide
the Services for purposes including but not limited to accommodating
evolving technology and increased network demand, and providing enhanced
services. FISHINGFOUNDRY shall use reasonable efforts to notify Customer of any
planned changes to FISHINGFOUNDRY's network or facilities that may adversely
affect the Services provided hereunder.
TERM This Agreement shall be for the term specified by Customer on the
Service Order Form (the "Initial Term"). This Agreement will be automatically renewed,
at the end of the Initial Term, on a month to month basis unless either
party provides sixty (60) days written notice to the other of
termination of this Agreement prior to the end of the then current term.
The Initial Term and all month to month extensions thereof are
collectively referred to herein as the "Term" of this Agreement. Customers may
terminate this Agreement prior to the end of the Initial Term or any
extension thereof in accordance with the Cancellation section herein.
BILLING AND PAYMENT Fees: During the term of this Agreement, Customer
shall pay the fees for the Services that are set forth on the Service
Order Form. In addition to such fees, FISHINGFOUNDRY may
charge taxes, fees or assessments by governmental agencies and FISHINGFOUNDRY
shall have the right, at any time, to pass through and invoice to
Customer any new or increased taxes, fees, assessments or other charges
imposed on or required to be collected by FISHINGFOUNDRY by any governmental
agency. Customer shall also be responsible for paying all taxes, fees or
assessments and other charges imposed on Customer by any governmental
agency that may result from this Agreement, or any of the activities
contemplated hereunder. Terms Of Payment: Invoices are due and payable
upon receipt. If Customer, in good faith, disputes all or any portion of
an invoice, Customer must, within sixty (60) days of the date of the
invoice, (i) pay all undisputed amounts and (ii) provide FISHINGFOUNDRY with
written notice of the details of the billing dispute, together with all
supporting documentation. The parties agree to work diligently and in
good faith to resolve all billing disputes. Disputed amounts found to be
properly owed to FISHINGFOUNDRY shall be paid promptly following resolution of
the dispute, together with the late-payment interest fee set forth below
on such amount accrued from the 30th day following the date of the
original invoice. All payments shall be made in U.S. currency. Service
Continuation After Initial Term: The fees set forth in the Service Order
Form are guaranteed during the Initial Term of this
Agreement. If Customer continues to receive the Services after the
Initial Term without entering into a new agreement or agreement
extension, the fees charged after the Initial Term shall be at the then
standard FISHINGFOUNDRY rates for such services, without discount, determined
month to month. Service Charge: Customer will pay a late payment charge
equal to 1.5% (or the highest amount permitted by law, whichever Is
lower) per month or portion thereof on the outstanding balance of any
invoice remaining unpaid thirty (30) days after the date upon which
payment is due. Suspension Or Interruption Of Service For Non-Payment:
In the event Customer's account becomes past due for more than thirty
(30) days, or if FISHINGFOUNDRY has a reasonably held belief that Customer may be
unable to pay its debts as they become due (i.e., is financially
insecure), FISHINGFOUNDRY may, in its sole discretion, suspend, interrupt or
disconnect the Services upon ten (10) days written notice to Customer.
In the event of such suspension, interruption or disconnection, Customer
may be required to post a deposit or such other security, as FISHINGFOUNDRY
reasonably deems necessary in order to resume receiving the Services.
In addition, if FISHINGFOUNDRY reasonably determines that Customer may be
financially insecure, FISHINGFOUNDRY may require such other action of Customer as
FISHINGFOUNDRY reasonably determines is necessary under the circumstances,
including letters of credit, security deposit(s), restrictions on
available credit or other action as FISHINGFOUNDRY may require from time to time
regardless of Customer's then-current payment status on its account or
its payment history on such account. Failure to satisfy FISHINGFOUNDRY's request
for such action within timelines reasonably set by FISHINGFOUNDRY may result in
immediate termination of service without further notice. Customer may
not withhold or set off any payment for any reason without FISHINGFOUNDRY's prior
written consent. FISHINGFOUNDRY shall have no liability for any loss or damage
resulting from its suspension or termination of Services under this
Agreement.
ACCEPTABLE USES Customer shall at all times adhere to the FISHINGFOUNDRY
Acceptable Use Policy, as amended from time to time by FISHINGFOUNDRY effective
upon posting of the revised policy on the FISHINGFOUNDRY website, currently
located at http://www.fishingfoundry.com. Notwithstanding anything to the
contrary contained herein, FISHINGFOUNDRY may immediately take corrective action,
including disconnection or discontinuance of any and all Services, or
terminate this Agreement in the event of notice of possible violation by
Customer of the FISHINGFOUNDRY Acceptable Use Policy. In the event FISHINGFOUNDRY takes
corrective action due to a violation of the FISHINGFOUNDRY Acceptable Use Policy,
FISHINGFOUNDRY shall not refund to Customer any fees paid in advance of such
corrective action.
CANCELLATION POLICY Customer may terminate this
Agreement by giving FISHINGFOUNDRY at least sixty (60) days prior written notice.
However, Customer remains obligated to pay all amounts remaining in the
Initial Term and any extension thereof. In order to terminate early, Customer's primary contact
person on the account should notify FISHINGFOUNDRY of such request to do so. In
the case of credit card orders, all termination requests should be
signed by Customer's primary contact person on the account who must
provide the last four digits of the credit card on file with FISHINGFOUNDRY.
However, FISHINGFOUNDRY shall not be liable for unauthorized termination of an
account.
FISHINGFOUNDRY reserves the right to terminate this
Agreement without cause prior to the end of the term upon sixty (60)
days written notice to Customer, in which event FISHINGFOUNDRY will refund any
fees for Services which Customer has paid in advance. Any termination of
this agreement by FISHINGFOUNDRY or Customer shall not deprive either party of
its rights or relieve either party of its obligations, in each case, as
accrued prior to the date of termination, including, without limitation,
Customer's obligation to pay for Services rendered prior to the date of
termination.
IP ADDRESS OWNERSHIP FISHINGFOUNDRY shall maintain and control ownership of all
IP numbers and addresses that may be assigned to Customer by FISHINGFOUNDRY and
FISHINGFOUNDRY reserves, in its sole discretion, the right to change or remove
any and all such IP numbers and addresses.
CACHING Customer expressly (i) grants to FISHINGFOUNDRY a license to cache the
entirety of Customer's Web Site, including content supplied by third
parties, hosted by FISHINGFOUNDRY under this Agreement and (ii) agrees that such
caching is not an infringement of any of Customer intellectual property
rights or any third party's intellectual property rights.
BANDWIDTH AND/OR DISK USAGE Customer agrees that bandwidth and/or disk
usage shall not exceed the number of megabytes per month for the
Services ordered by Customer on the Service Order Form. FISHINGFOUNDRY reserves
the right to monitor the customer's usage. If bandwidth or disk usage
exceeds the agreed upon number of megabytes per month, FISHINGFOUNDRY, in its
sole discretion, may assess additional standard charges, disconnect or
discontinue any and all Services, or terminate this Agreement, in each
case, upon ten (10) days advance written notice to Customer. In the
event that FISHINGFOUNDRY elects to take such action, Customer shall not be
entitled to a refund of any fees paid in advance of such corrective
action.
EQUIPMENT Customer acknowledges that any hardware, software, and other
equipment utilized by FISHINGFOUNDRY to provide the Services or supplied by FISHINGFOUNDRY
to Customer for purposes of Customer receiving the Services
(collectively, the "Equipment") is and remains the property of FISHINGFOUNDRY or
its licensors. FISHINGFOUNDRY's sole liability for any
malfunction or defect in the Equipment shall be the Service Level
Agreements, if any, referenced in this Agreement or attached hereto and
Customer's sole and exclusive remedy for such malfunction or defect
shall be the remedies set forth in such Service Level Agreements.
FISHINGFOUNDRY reserves the right to substitute, change or modify the Equipment
or any software utilized to provide the Services at any time.
FISHINGFOUNDRY may interrupt the Services at any time, without liability to
Customer, to perform scheduled or emergency maintenance.
FISHINGFOUNDRY may, in its sole discretion, take corrective action, including
assessment of additional charges, disconnection or discontinuance of any
and all Services, or termination of this Agreement, in the event
Customer engages in or commits any of the following acts:
· Alter, modify or improperly use, including violations of FISHINGFOUNDRY's
Acceptable Use Policy, any portion of the Equipment or software utilized
to provide the Services
In the event that FISHINGFOUNDRY elects to take any corrective action, Customer
shall not be entitled to a refund of any fees paid in advance prior to
such corrective action. FISHINGFOUNDRY shall not have any liability to Customer
in the event Customer engages in or commits any of the foregoing acts
nor shall FISHINGFOUNDRY be liable to Customer for any corrective action taken.
DISCLAIMER OF WARRANTY Customer acknowledges and agrees that FISHINGFOUNDRY
exercises no control over, and accepts no responsibility for, the
content of the information passing through FISHINGFOUNDRY's host computers,
network hubs and points of presence (the "FISHINGFOUNDRY Network") or the
Internet. NOTWITHSTANDING ANY OTHER ORAL OR WRITTEN COMMUNICATIONS
BETWEEN FISHINGFOUNDRY AND CUSTOMER ABOUT OR IN CONNECTION WITH THE SERVICES, TO
THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER FISHINGFOUNDRY, ITS EMPLOYEES,
AFFILIATES, AGENTS, SUPPLIERS, SUB-CONTRACTORS, THIRD-PARTY INFORMATION
PROVIDERS, MERCHANTS, LICENSORS NOR THE LIKE MAKE ANY WARRANTIES OF ANY
KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR
NON-INFRINGEMENT FOR THE SERVICES OR ANY EQUIPMENT FISHINGFOUNDRY PROVIDES.
SUBJECT TO ANY SERVICE LEVEL AGREEMENTS SPECIFICALLY REFERENCED HEREIN,
THE SERVICES AND EQUIPMENT PROVIDED UNDER OR ASSOCIATED WITH THIS
AGREEMENT ARE PROVIDED ON AN "AS IS" BASIS. NEITHER FISHINGFOUNDRY, ITS
EMPLOYEES, AFFILIATES, AGENTS, SUPPLIERS, SUB-CONTRACTORS, THIRD-PARTY
INFORMATION PROVIDERS, MERCHANTS, LICENSORS OR THE LIKE, WARRANT THAT
THE SERVICES WILL NOT BE INTERRUPTED OR ERROR FREE; NOR DO ANY OF THEM
MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF
THE SERVICES OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY
INFORMATION SERVICES OR MERCHANDISE CONTAINED IN OR PROVIDED THROUGH THE
SERVICES. FISHINGFOUNDRY IS NOT LIABLE FOR THE CONTENT OR LOSS OF ANY DATA
TRANSFERRED EITHER TO OR FROM CUSTOMER OR STORED BY CUSTOMER OR ANY OF
CUSTOMER'S CLIENTELE VIA THE SERVICE(S) PROVIDED BY FISHINGFOUNDRY.
INDEMNIFICATION Customer will indemnify, save harmless, and defend FISHINGFOUNDRY
and all directors, officers, employees, sub-contractors and agents of
FISHINGFOUNDRY (collectively "indemnified parties") from and against any and all
claims, damages, losses, liabilities, suits, actions, demands,
proceedings (whether legal or administrative) and expenses (including
but not limited to reasonable attorneys' fees) arising out of or
relating to the use of the Services by Customer, including any violation
of the FISHINGFOUNDRY Acceptable Use Policy. Such claims shall include, but shall
not be limited to, claims based upon trademark, service mark, trade
name, copyright and patent infringement, trademark dilution, tortious
interference with contract or prospective business relations, unfair
competition, defamation or injury to reputation, or other injuries or
damage to business.
LIMITATION OF LIABILITY IN NO EVENT SHALL FISHINGFOUNDRY, ITS EMPLOYEES,
AFFILIATES, AGENTS, SUPPLIERS, SUB-CONTRACTORS, THIRD-PARTY INFORMATION
PROVIDERS, MERCHANTS, OR LICENSORS (THE "FISHINGFOUNDRY GROUP") BE LIABLE FOR ANY
INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF
PROFITS, REVENUE, DATA OR USE, SUFFERED BY CUSTOMER OR ANY THIRD PARTY,
WHETHER IN AN ACTION IN CONTRACT, TORT OR STRICT LIABILITY OR OTHER
LEGAL THEORY, EVEN IF FISHINGFOUNDRY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. In no event will the FISHINGFOUNDRY Group's liability for any damages,
losses and causes of actions whether in contract or tort (including
negligence or otherwise) exceed the actual amount paid by Customer for
the Service which gave rise to such damages, losses and causes of
actions during the 12-month period prior to the date the damage or loss
occurred or the cause of action arose. Some jurisdictions do not allow
the exclusion or limitation of warranties or incidental or consequential
damages, or the limitation of liability with respect to death or
personal injury due to negligence, so that the above limitations or
exclusions may not apply to Customer. In such jurisdictions, FISHINGFOUNDRY's
liability (and the liability of its affiliates, agents, content
providers and service providers) shall be limited to the greatest extent
permitted by applicable law.
FORCE MAJEURE FISHINGFOUNDRY shall not be liable for failure or delay in
performing its obligations hereunder if such failure or delay is due to
circumstances beyond its reasonable control, including, without
limitation, acts of any governmental body, war, insurrection, sabotage,
embargo, fire, flood, strike or other labor disturbance, breakdown or
damage to machinery, equipment or software, malfunctioning of software,
corruption of data, interruption of or delay in transportation,
unavailability of or interruption or delay in telecommunications or
third party services, failure of third party software or inability to
obtain raw materials, supplies, or power used in or equipment needed for
provision of the Services. In the event of such a Force Majeure, the
party shall give the other party prompt written notice within ten (10)
days of the Force Majeure. If any such event continues for a continuous
period of thirty (30) days, Customer may terminate this Agreement.
INTELLECTUAL PROPERTY Customer represents and warrants that Customer's
use of the Services shall not infringe the intellectual property or
other proprietary rights of FISHINGFOUNDRY or any third party. Customer further
acknowledges that all right, title and interest in any and all
technology, including the software, that is part of or provided with the
Services and any trademarks or service marks of FISHINGFOUNDRY or third parties
utilized in connection with the Services (collectively, "FISHINGFOUNDRY
Intellectual Property") are vested in FISHINGFOUNDRY and/or in FISHINGFOUNDRY's
licensors. Unless otherwise specifically provided in this Agreement,
Customer shall have no right, title, claims or interest in or to the
FISHINGFOUNDRY Intellectual Property. Customer may not copy, modify or translate
the FISHINGFOUNDRY Intellectual Property or related documentation, or decompile,
disassemble or reverse engineer the FISHINGFOUNDRY Intellectual Property, to use
it other than in connection with the Services, or grant any other person
or entity the right to do so. Unless otherwise specifically provided in
this Agreement, Customer is not authorized to distribute or to authorize
others to distribute the FISHINGFOUNDRY Intellectual Property in any manner
without the prior written consent of FISHINGFOUNDRY; provided, however, that
nothing in this sentence would preclude Customer from using the FISHINGFOUNDRY
Intellectual Property as incorporated in the Services. This paragraph
shall not operate to extinguish, restrict, vary, waive or affect in any
manner whatsoever any right, title or interest which Customer may now
have or hereafter acquires in, or in relation to, the third-party
software that is part of or provided with the Services solely to the
extent such third-party licensors publicly provide such rights, title or
interest in the third-party software to Customer.
CONFIDENTIAL INFORMATION Each party acknowledges that, in the course of
the performance of this Agreement, it may have access to customer
information and communications, including proprietary information
claimed to be unique, secret, or confidential, and which constitutes the
exclusive property and trade secrets of the other party or third
parties ("Confidential Information"). Except as provided in FISHINGFOUNDRY's
Acceptable Use Policy (AUP), each party agrees to maintain the
confidentiality of the Confidential Information and to use the
Confidential Information only to the extent necessary for legitimate
business uses in connection with this Agreement. Upon request of either
party or on termination or expiration of this Agreement, each party
shall return the Confidential Information of the other party then in its
possession. Nothing in this Agreement shall prohibit or limit either
party's use of information which (a) is now, or hereafter becomes,
publicly known or available through lawful means; (b) is rightfully in
receiving party's possession, as evidenced by receiving party's records;
(c) is disclosed to the receiving party without confidential or
proprietary restriction by a third party who rightfully possesses and
rightfully discloses the information; (d) is independently developed by
the receiving party without any breach of this Agreement; (e) is the
subject of a written permission to disclose provided by the disclosing
party; or (f) is required to be disclosed by law, court order or request
by any government or regulatory authority. Customer further agrees and
acknowledges that FISHINGFOUNDRY may disclose Customer account information in
accordance with FISHINGFOUNDRY's AUP and Privacy Policy, located at
http://www.fishingfoundry.com, as amended from time to time by FISHINGFOUNDRY effective
upon posting of the revised policy at the URL.
CUSTOMER DATA. Customer is solely responsible for all its content
residing on FISHINGFOUNDRY servers, and except as otherwise agreed with FISHINGFOUNDRY,
for the backup and restoration of such content.
MISCELLANEOUS
GOVERNING LAW. The validity, interpretation, enforceability, and
performance of this Agreement shall be governed by and construed in
accordance with the laws of the State of Colorado.
ENFORCEMENT OF AGREEMENT In the event it is necessary for FISHINGFOUNDRY to
enforce its rights under this agreement, Customer agrees to pay all fees
incurred by FISHINGFOUNDRY (including, but not limited to, attorney's fees and
collection agency fees)
AMENDMENT OR WAIVER Except as otherwise provided herein, this Agreement
may not be amended except upon the written consent of Customer and an
officer of FISHINGFOUNDRY. No failure to exercise and no delay in exercising any
right, remedy, or power hereunder shall operate as a waiver thereof, nor
shall any single or partial exercise of any right, remedy, or power
hereunder preclude any other or further exercise thereof or the exercise
of any other right, remedy, or power provided herein or by law or in
equity. The waiver by any party of the time for performance of any act
or condition hereunder shall not constitute a waiver of the act or
condition itself.
ASSIGNMENT AND SEVERABILITY This Agreement shall be binding upon and
inure to the benefit of Customer, FISHINGFOUNDRY and FISHINGFOUNDRY's respective
successors, and assigns. Customer may not assign this Agreement without
the prior written consent of FISHINGFOUNDRY, which consent will not be
unreasonably withheld or delayed. If any provision of this Agreement
shall be held by a court of competent jurisdiction to be invalid,
unenforceable, or void, the remainder of this Agreement shall remain in
full force and effect.
NOTICES All notices to Customer hereunder shall be given at the Billing
Address provided on the Service Order Form. All notices to FISHINGFOUNDRY
hereunder shall be given to:
Legal Department Cybercom International Corp. 4309 Pablo Oaks Court,
Suite 3, Jacksonville, FL 32224 Facsimile: 904-493-3105
Any notice hereunder shall be in writing and shall be given by
registered, certified or Express mail, or reliable overnight courier
addressed to FISHINGFOUNDRY at the address above and to Customer at the address
provided in the Service Order Form; or by facsimile to FISHINGFOUNDRY via the
above facsimile number and to Customer via the facsimile number provided
in the Service Order Form; or by e-mail to the Customer at the e-mail
address provided on the Service Order Form. In addition to notice to the
above address, Customer must provide notice of its intention to
terminate this Agreement by by emailing a request for
cancellation to sales@fishingfoundry.com, or by mailing (by one of the means
described in this section) a cancellation request to Fishing Foundry Termination Review,
Cybercom International Corp., 4309 Pablo Oaks Court, Suite 3, Jacksonville, FL 32224. Notice shall
be deemed to be given upon the earlier of actual receipt or three (3)
days after it has been sent, properly addressed and with postage
prepaid.
ENTIRE AGREEMENT This Agreement, and any other document or agreements
specifically identified in this Agreement, supercedes all previous
representations, understandings or agreements.
SURVIVAL The rights and obligations of the parties in this Agreement
that would by their nature or context be intended to survive the
expiration or termination of this Agreement shall so survive.
ACCEPTANCE OF SERVICES ACCEPTANCE OF THIS AGREEMENT BY FISHINGFOUNDRY MAY BE
SUBJECT, IN FISHINGFOUNDRY'S ABSOLUTE DISCRETION, TO SATISFACTORY COMPLETION OF A
CREDIT CHECK AND CONTINUED CREDIT WORTHINESS OF CUSTOMER. ACTIVATION OF
SERVICE SHALL INDICATE FISHINGFOUNDRY'S ACCEPTANCE OF THIS AGREEMENT. USE OF THE
FISHINGFOUNDRY NETWORK CONSTITUTES ACCEPTANCE OF THIS AGREEMENT. CUSTOMER
REPRESENTS AND WARRANTS THAT CUSTOMER HAS FULL AUTHORITY AND RIGHT TO
ENTER INTO THIS AGREEMENT. CUSTOMER FURTHER REPRESENTS AND WARRANTS
THAT CUSTOMER IS AT LEAST 18 YEARS OF AGE, AND THAT CUSTOMER IS NOT
LOCATED IN A COUNTRY SUBJECT TO U.S. EMBARGOES, OR LISTED ON THE U.S.
TREASURY DEPARTMENT'S LIST OF SPECIALLY DESIGNATED NATIONALS, OR LISTED
ON U.S. COMMERCE DEPARTMENT'S DENIED PERSONS LIST OR ENTITIES LIST.